Support Policy Page

BeautySallon Store Support Policy

introduction

At BeautySallon, we are pleased to provide the best experience to our valued customers. Through this support policy, we aim to clarify the support services we provide and how to benefit from them.

Support services

We offer our clients a wide range of support services, including:

Technical Support: We help you solve any technical problems you may encounter in using our website, application, or any of our other services.

Order Support: We help you track, make changes and cancel your orders, and answer any questions you have about your orders.

Product Support: We provide information about our products, give tips on how to use them, and answer any questions you have about our products.

Payment-related support: We help you solve any problems you may encounter in paying through Visa, MasterCard, or bank transfer.

General Support: We answer any questions you have about the BeautySallon store or our services.

Ways to contact us

You can contact us for support through the following ways:

.Email: You can send an email to [email protected]

Phone: You can call us at 00970594900528

Live Chat: You can chat with us Whatsapp no: 00970594900528

work hours


We provide support from Sunday to Thursday from 9 am to 5 pm Palestine time.


Support language


We provide support in Arabic and English.


Guarantees


We offer a one-year warranty on all of our products against defects in materials and workmanship.


Return Policy


You can return any product you do not like within 30 days of purchase.


Complaints policy


If you have any complaint about the BeautySallon store or our services, you can submit a complaint via email to [email protected] or by phone +970594900528.


Thank you for choosing BeautySallon store.